Posted Tue, 17 Dec 2024 10:00:03 GMT by Vijo
Are there any ETA on when TrendMicro will support ARM64 architecture. 
We have recently bought Dell Latitude 5545 with a snapdragon x processor.

It works fine to install however none of the feature is avaiable once the agent is installed. Windows also tells the user that the agent can't be ran and to use Windows Defender instead.
Posted Wed, 18 Dec 2024 03:41:28 GMT by Joshelle TM_Joshi^^

Hi,

We currently don't support ARM or Snapdragon processors for our Windows products. Our system requirements specify a minimum of 1 GHz processor, except for Intel Apollo Lake, ARM, and Snapdragon processors.

For devices with ARM-based processors, we recommend downloading Trend Micro directly from your Trend Micro account at account.trendmicro.com.

While we don't have a specific ETA for ARM64 support on Dell Latitude 5545 with Snapdragon, we're continuously working to improve our compatibility. We suggest checking our website or contacting our support team periodically for updates on processor support.

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