Mobile app keeps stopping popup

Mobile app keeps stopping popup. Reloaded trendmicro restarted phone but popup continues

Same probleme since todays update to V 17.1.0 (Google Update on my android smartphone).

Same problem with mine.

It appears to use 4.32 GB

Hello,


ScamCheck Mobile App (Android / iOS)

The mobile version of Trend Micro ScamCheck does not function primarily as a pop-up blocker. Instead, it offers other key protections such as:

Web Guard — blocks unsafe websites and scam-related ads while browsing

SMS Filter — filters spam texts via keywords, sender types, and more

Call Block — blocks spam calls in supported regions

Scam Radar / Scam Check / AI Video Scan — threat detection across messages, links, calls, and media

Web Guard will intercept scammy sites and ads, but it doesn’t serve as a general pop-up blocker like the browser extension does.

The popup-blocker is not the raison i wrote about. My problem is, that the TrendMicro-App stopps working since the Google-Update with the popup-message, that the app cancels the service (crash-message). TrendMicro Mobile Security does no longer work and close down.

Hello,

Thank you for letting us know, and we’re sorry to hear that Trend Micro Mobile Security keeps closing after the recent Google update.
Please try reinstalling the Trend Micro Mobile Security app to refresh all components and resolve any compatibility issues caused by the update.
If the issue continues after reinstalling, please let us know your device model and Android version so we can further assist you.