updating credit card

I cannot find anywhere to update my credit card details?

They are making changes to their E-Commerce stuff, don't think you can make any changes until it is completed.

hopefully protection is extended,

Thanks David.
Wonder why I keep getting msgs telling me I have to update my subscription, if I cannot do this or change my credit card details, due to their update?
Guess I will just ignore any further msg thy send.

where the heck can I update credit card info? when they submit my renewal am I going to be charged a fine because card has changed? This is VERY AGGREVATING

Hi there,

I understand your frustration. You can update your credit card details by following the steps in this article: How to update your credit card information.

Please try the instructions there, and if you're still encountering issues, feel free to reach out again for further assistance.

I have followed the instructions in How to update your credit card information multiple times. There is no Manage Subscription button, only a cancel subscription button. I don't want to cancel my subscription, just update my credit card so that it's correct when it's time for my autorenewal.

I need to change my cc details and have followed the instructions but iunder manage subscription there are only 2 options. Cancel subscription and contact support. Contrary to their advice there is no 'change credit card details'. Please help

Hello,

If you experience the same issue, please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

I don't find the tab to change my credit card information.

Hi,

Here's the guide to update or change your credit card information: How to Update Credit Card and Billing Info for Trend Micro Subscriptions | Trend Micro Help Center

if you still can't change your credit card information, please contact us here: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.

I can not see what credit card is being used for this account. I want to make sure you have the correct card when it comes up for renewal next month.

Hello,

To check, please contact our chat support to assist you with your credit card information: Chat with Trend Micro Support | Trend Micro Help Center. Please click "Agree and Continue", fill out all the information needed. For case number, it's optional then click "Submit" then wait for the representative to assist you with your concern.