web
You’re offline. This is a read only version of the page.
close


Posted Wed, 20 Aug 2025 21:14:26 GMT by Raymond Berhitoe
Chat TIP:

go to Web Guard and tick Block Trackers ON.

That was the solution I have been looking for.
thanx Trend Micro Support Service.
Posted Fri, 29 Aug 2025 09:07:05 GMT by
Enabling the "Block Trackers" option in Web Guard resolved my Wi-Fi connectivity issues. It's great to see the community helping each other troubleshoot effectively. Kudos to Trend Micro Support for the helpful advice!
 
Posted Sat, 30 Aug 2025 18:10:02 GMT by Raymond Berhitoe
I wish it was consistent.
But NO.
Now using my iPad with Web Guard OFF.
Posted Wed, 03 Sep 2025 06:48:06 GMT by Rusty Carlo TM_Rusty
Hello,

Make sure you don’t have any other VPN apps on your mobile phone and that Trend Micro Mobile Security is updated. You can follow this guide for Web Guard.: Web Guard issues in Mobile Security on iPhone or iPad | Trend Micro Help Center
Posted Wed, 17 Sep 2025 04:42:12 GMT by Priam Leucippus
Keeps websites from following your online activity, which protects your privacy. Reduces the amount of data loaded from trackers, which can speed up page loading times.
Posted Thu, 30 Oct 2025 11:53:49 GMT by Rusty Carlo TM_Rusty
Hello,

You’re correct. The issue could indeed be caused by conflicts between Web guard VPN and other network configurations or VPN apps. We recommend checking that no other VPNs or security profiles are active on the device, as having multiple VPNs running simultaneously can cause network interruptions or dropped connections.

You must be signed in to post in this forum.