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Posted Fri, 11 Jul 2025 03:33:54 GMT by
My account says expired 9 days ago, I can't work out how to renew, may need to change credit card dets but still can't find options to do anything, manage subscription button just says cancel subscription or contact support. Support page is hopeless!
Posted Wed, 16 Jul 2025 02:15:14 GMT by Chris Hutton
my subscription expired yesterday - no email reminder received
Posted Fri, 18 Jul 2025 02:19:36 GMT by Rusty Carlo TM_Rusty
Hello,

To renew your subscription or sales concern, please contact our phone support.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.
Posted Sat, 19 Jul 2025 05:46:51 GMT by
I have the same issue
Posted Tue, 22 Jul 2025 17:27:20 GMT by jopakent@gmail.com
I have the same issue and with no way to speak to a human, I don't know how to get help with it.
Come on TM, you can do better than this.
Posted Wed, 30 Jul 2025 04:56:10 GMT by Rusty Carlo TM_Rusty
Hello,

To renew your subscription or sales concern, please contact our phone support. You just need to press the correct button to reach to our engineer representative.

For Australia: 1-300-305-289.
For New Zealand: 0-800-004-633.
For United States: 1-800-864-6027.
Posted Sat, 02 Aug 2025 10:27:42 GMT by
There is no one to help to renew my subscription. Can’t even add in new credit card details.
Posted Mon, 11 Aug 2025 06:15:16 GMT by Philippa Becker
Hi There,
I cannot figure out how to click on the 'manage account'. We haven't been sent an email to remind us of our subscription expiring. I'm not sure whether I called outside of office hours (6:15 pm), but there was no help offered in the phone call. It was just on a loop. The chat bot is no help either. It just gives an article to read--no human help.

This is not the service I hoped for when we joined up with Trend Micro Security. We pay a lot for this service, and I expect to be able to have human support when needed, please.

Not impressed.
Posted Tue, 12 Aug 2025 00:56:34 GMT by
Hi, could you please let me know when my subscription for Trend Micro is due.I have chaned my computor,

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