🚨 Trend Micro Community is undergoing maintenance. You can still view existing posts, but posting new ones may not be possible.
Need help with your Trend Micro product?Visit Trend Micro Help Center.

Posted Thu, 06 Jun 2024 08:39:29 GMT by nababa12

Please is it possible i configured my quarantined mails to be sent to end user by which end user decides whether to release or NOT

Posted Thu, 06 Jun 2024 08:57:49 GMT by nababa12

Or in other word , It is possible i create a tag so that all quarantined emails  to notify recipients?

Posted Thu, 06 Jun 2024 12:02:05 GMT by tm_chard

Hi @nababa12 

To better assist you with this, can you provide the following information:

Trend Micro Product:

Screenshot of the Quarantine mails:

Posted Sun, 09 Jun 2024 11:34:29 GMT by nababa12

@nababa12​ 

Dear tm_chard,

Kindly find details 

Purchased version:  Trend Micro Email Security Advanced

License type:  Full

Quarantined Mails :  All quarantined mails due to SPF,DKIM or DMARC issues

Posted Sun, 09 Jun 2024 16:40:28 GMT by tm_z

Hi @nababa12 ,

While I was able to find an online reference for Email Security documentation, we would like to apologize for Trend Micro Email Security Advanced concerns are beyond our support boundaries. This corporate product is best supported through this channel. Kindly contact them for more information.

Hope this helps.

You must be signed in to post in this forum.