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inquiry regarding partnership availability with ethiopian company
Hi @fanayamilkyway5,
Welcome to Trend Micro Home Users Community!Thank you for your interest in partnering with Trend Micro to secure your customers' devices. For more information, please visit our Partner Program page.
Have a great day!
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trend micro id protection march 2024 release
Hi @telboy911,
Thank you for letting us know about this. I understand your worries about the changes to Trend Micro ID Protection. It's important to think about the value and benefits of the new package compared to what you had with 'Bullguard Premium' and what Google offers.
To learn more about our ID Protection, you can refer to Trend Micro ID Protection
Have a great day! -
multiple windows opening in edge and google
Hi @johnhlavender,
Welcome to Trend Micro Users Community!
Is your Trend Micro Pay Guard set up to automatically open when accessing banking websites? If yes, the issue you have encountered could be happening because the Trend Micro Password Manager installed inside the Pay Guard is outdated.
You can replace the Password Manager extension with this version on the affected browser. Install the new extension from this link and then check if the issue still persists.
Please let us know how it goes!
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performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @terryebke,
Yes, that is correct. The update should happen automatically. However, if you'd like to check whether you've received the update, please follow the instructions provided in this post.
Thank you!
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performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @bbstage,
I am certain that Trend Micro Security doesn't interfere with Microsoft apps and accounts. However, if you want to check if it's causing the issue, try temporarily disabling Trend Micro and see if the problem persists.
Please follow the instructions in this article to know How to Temporarily Disable Trend Micro Protection on WindowsLet us know how it goes.
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latest community message
Hi @mrg55,
Since the upgrade is not proceeding on your computer, you may uninstall the old version installed and manually install the latest version of Trend Micro. You can follow the instructions below:
- Click here to download Trend Micro Maximum Security.
- Run the installer. Double-click the downloaded installer file to start. If you are not sure where to find it, it is likely in the Downloads folder.
- Complete the setup. Follow the remaining prompts, then wait for the installation to complete. You may be prompted to enter some information; kindly provide it as needed.
- Perform a manual update by clicking 'About the Software.' After checking for updates, the version number should be 17.8.1192.
Please let us know how it goes. Hope this helps!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @rickmen,
Thank you for this. Since the issue is now working on your end, please monitor the situation for now while we wait for the fix in the next update.Have a great day! -
trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc ,
The troubleshooting steps conducted on your computer have provided a solution that identifies the root cause of the issue. To prevent this from recurring, the identified solution will be implemented through an upcoming update. This way, the steps involving the replacement of the system configuration won't be necessary for all devices experiencing the same issue in the future.
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @lourosati,
The fix will be included in the next update; currently, it is being worked on from our end.
Thank you for your understanding!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc,
We're actively working on it and truly appreciate your patience. Rest assured, if there are any updates or changes, we'll make sure to keep you in the loop. If you have any more questions or concerns, feel free to drop us a line. Cheers!