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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc ,
The logs gathered on your device have already been submitted to our developers for investigation. Please wait for the findings, and rest assured, we will provide you with details as soon as possible.
Thanks for your patience!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc,
Thanks a lot for your cooperation in resolving this issue. We'll keep you posted with an update here as soon as we can. Appreciate your patience! -
trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @scott_lewins,
Welcome to Trend Micro Users Community!
Just wondering, have you given a shot at temporarily disabling Trend Micro to see if that helps with the computer lag? If you haven't, you can do that by visiting How to temporarily disable protection on Windows
Let us know how it goes!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc,
May we ask if we can perform troubleshooting on your computer and collect debug logs in case it needs to be forwarded to our development team?
Awaiting your response. Thanks!
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my scansnap ix 1600 is being blocked by trend micro
Hi @mbrothers and @jamesangst,
Thank you for bringing this to our attention. The issue with SnapScan has already been reported on our end. We will post an update as soon as we hear from our development team.
Thanks in advance for your understanding! -
trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
Hi @giguerejeanmarc,
I can say that it's not normal behavior. Can you check the CPU usage to see if Trend Micro is at a high level? Can you check it out?
To check for high CPU usage on a computer, you can use the following methods:
- Open the Task Manager using these keys Ctrl + Shift + Esc
- Go to the "Performance" tab.
The CPU usage will be displayed as a graph; if the computer has high CPU usage, the chart will be primarily red.
I hope to hear from you!
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my laptop is extremely slow after updating trend micro as prompted.
Hi @azrielxue,
Welcome to the Trend Micro Users Community!
It seems not normal; may we ask if you have enough space on your drive? You may also try to reduce computer startup time with Trend Micro Security.
Hope this helps!
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my laptop is extremely slow after updating trend micro as prompted.
Hi @katecanfield23 ,
It is not normal that you are experiencing slow computer performance after updating Trend Micro on your computer.
You may isolate the issue by temporarily disabling protection on Windows and seeing if the issue still persists. If it improves, it is possible that the Trend Micro program is the reason for it being slow.If it does not improve, you may improve computer performance with a PC health checkup.
Hope this helps!
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how come i cant view my porn sites
Hi @stretz1 ,
After updating the antivirus, it's possible that certain websites you previously accessed may no longer be accessible. This could be due to multiple factors:
- Vulnerability and Malicious Content: Porn sites may be flagged as vulnerable due to the presence of malicious ads, links, or other harmful content. In order to protect your device and data, our antivirus software may block access to such sites.
- Parental Controls: If you have parental controls enabled on your Trend Micro Security, certain websites, particularly those with explicit or adult content, might be restricted to ensure a safer browsing experience.
You may see: How to set up Trend Micro Parental Controls on Windows - Exception List: Did you add those porn sites to your exception list before? If yes, it is possible that it has been removed since Trend Micro has undergone an upgrade.
You may see How to Add Items to the Trend Micro Exception List on Windows, although I would like to set your expectation that visiting pornographic websites can pose significant risks to your device and personal security.
Hope this helps!
- Vulnerability and Malicious Content: Porn sites may be flagged as vulnerable due to the presence of malicious ads, links, or other harmful content. In order to protect your device and data, our antivirus software may block access to such sites.
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does trend micro support macos sonoma
Hi @dannyleeuk ,
Welcome to the Trend Micro Users Community!
As of the moment, there is no certain release date for our Trend Micro Antivirus for Mac for Sonoma.
Rest assured that we will post an update as soon as possible.
Thank you for understanding!