Hey everyone,

I hope you're all doing well. I'm facing a bit of a technical hiccup and I thought this would be the best place to seek some guidance. Recently, I purchased a 4K portable monitor to enhance my remote work setup. It's a fantastic device, but unfortunately, I've run into some issues that I can't seem to resolve on my own.

Monitor Details:

Model:  4K Portable Monitor
Connection: USB-C

Problem:
The monitor seemed to work flawlessly initially. The picture quality was outstanding, and it was a great addition to my workspace. However, after a few days of usage, I encountered a peculiar problem. The monitor's display started flickering randomly, especially when I was multitasking or moving the mouse cursor around. The flickering isn't constant, but it's frequent enough to be very distracting and make prolonged use uncomfortable.

Troubleshooting Steps Taken:

Checked Connections: I ensured that the USB-C cable is properly connected to both my laptop and the monitor. The flickering persists regardless of cable adjustments.
Driver Updates: I visited the manufacturer's website and checked for updated drivers for the monitor. I installed the latest driver, but the flickering problem persists.
Different Lapm not entirely sure if this is a hardware issue with the monitor or if there's something else I can try on the software end. I'm hoping some of you might have faced similar issues or have expertise in troubleshooting such problems. Any guidance or suggestions you can offer would be greatly appreciated!

Additional Information:

Laptop Model: Ultrabook
Operating System: Windows 10
Graphics Card: Integrated Intel UHD Graphics

I'm considering reaching out to customer support, but I thought it would be wise to gather insights from the community here first. Have any of you dealt with a similar issue? Or do you have any ideas about what might be causing this flickering problem? Your assistance would mean a lot to me.

Thanks in advance!

Best regards,

Stella

Hey community members!

I recently purchased a new 4K portable monitor to enhance my productivity while on the go. However, I've noticed that there might be some compatibility issues with my Trend Micro software and the monitor. Before I dig deeper into the problem, I wanted to reach out to this knowledgeable community to see if anyone else has encountered a similar situation.

Here are the details of my setup:

Trend Micro software version: [Apex Central]
4K Portable Monitor: [https://www.lenovo.com/us/en/dc/accessories-and-software/monitors/monitors_portable]
The problem I'm facing is Licensing and activation problems.

I've tried, but the issue persists. It's crucial for me to use both the Trend Micro software and my 4K portable monitor seamlessly, so any insights, workarounds, or solutions would be highly appreciated!

Has anyone else come across such compatibility issues between Trend Micro software and 4K portable monitors? If so, how did you resolve it? Is there any specific configuration or settings that I might have missed?

Additionally, I'd love to know if Trend Micro has officially addressed this matter or if there are any plans for future updates that might address the compatibility concerns.

Please share your experiences, tips, or any information that could help me and others facing similar challenges. Your expertise and suggestions will be of great help!

Looking forward to your responses and thank you in advance for your valuable input!

Hello Everyone,

I'm encountering an issue regarding the compatibility between Intel vPro and Trend Micro, and I was hoping to get some insights and possible solutions from the community.

Here's a brief overview of the problem:

I recently implemented Intel vPro technology within our organization to enhance remote management and security capabilities. However, after the deployment, we noticed some conflicts between Intel vPro and Trend Micro, our trusted cybersecurity solution.

The issue we're facing is related to certain functionalities of Trend Micro conflicting with Intel vPro's remote management features. Specifically, we're experiencing difficulties in performing remote tasks, such as deploying security patches, system scans, and troubleshooting, through the Intel vPro interface while Trend Micro is active on the system.

We have confirmed that the conflict is occurring when Trend Micro's real-time scanning and firewall features are enabled. Disabling these components resolves the problem, but it's not an ideal solution as it compromises our overall security posture.

I wanted to reach out to this knowledgeable community to see if anyone else has encountered a similar issue or if there are any workarounds or solutions available. Here are a few questions I have:

1. Has anyone experienced conflicts between Intel vPro and Trend Micro? If so, what specific issues did you encounter?

2. Are there any specific settings within Trend Micro that could potentially interfere with Intel vPro's remote management capabilities?

3. Has Trend Micro released any updates or patches to address this compatibility issue? If yes, what steps should be taken to ensure a smooth integration?

4. Are there any best practices or recommendations for successfully using Intel vPro in conjunction with Trend Micro or other security solutions?

I would greatly appreciate any insights, experiences, or suggestions you can provide to help resolve this compatibility issue. Our aim is to leverage the full potential of Intel vPro while maintaining a robust security posture with Trend Micro.

Thank you in advance for your assistance!

Warm regards,

Stella