chergaz

No this does not help. Its telling me I haven’t filled in all the fields but I have. This is an absolute conjob by you people. After 2 years this protection will be expired and I will not be renewing. You can’t speak with anyone cause you just direct us to this ridiculous method of assistance. On top of this you have ripped me for another $50. 

So how did I purchase a renewal if I didn’t have an account? 

@tm_Waj​ 

Tried the online promotion link you sent and it reckons there is not an account under my email address.What do I do now?

I have renewed my trend micro for 2 years and want to access my $50 cash back offer. How do I do this? Please advise