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compatibility concerns between school chromebooks and trend micro software
The compatible version of Trend Micro Security for Chromebooks is the Trend Micro Toolbar for Chrome browser.
The Trend Micro Toolbar warns you about security risks with the websites you try to visit.
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keystroke encryption feature
Hi @Anime_007 ,
Yes, the Trend Micro Password Manager has the feature Keystroke encryption where in it protects passwords you type from being read by cybercriminals that uses keylogging malware.
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notifications not resetting
Hi @geegee1964 ,
I would like to ask if you could send us a screenshot of the exact pop-up notification that you are receiving.
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trend micro blocking my i phone from connecting to internet
Hi @steveegg2002 ,
Can you please verify if you are using the latest version of the Trend Micro mobile security app on your iOS device.
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bsod caused by pfro error
Hi @craigwindust ,
Based on the error message showing on the BSOD event which is MEMORY_MANAGEMENT, it usually means Faulty RAM Modules: Defective or incompatible RAM modules can trigger memory management errors. Driver Issues: Outdated or corrupted device drivers may conflict with the memory management system, leading to BSOD errors.
Try to reseat your RAM on the motherboard and then test it out again if it will still experience BSOD event.
Regarding the PFRO error from the logs that you find. PRFO stands for pending file rename operations. Due to the BSOD event, Trend Micro application ends up having a missing or corrupted file.
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vpn from overseas
Hi @@isa73antonia ,
You may consider checking out the VPN Proxy One Pro | Free Trial for a Fast and Secure VPN - Trend Micro | Trend Micro (US) which has the feature you mentioned.
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secure your devices activate trend micro security
Hi @2davidoll ,
If you are renewing the subscription and the devices that you had before are still installed with the application, there is no need to do the activation or installation process again.
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cancel auto renewal
Hi @christineevans ,
We have successfully cancelled the upcoming auto renewal on your subscription. You should be able to receive an email as a confirmation.
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pwmsia_global_production.exe
Hi @toujourperet ,
If you have successfully installed the Password Manager application on your PC, yes you proceed on deleting the installer files on your desktop.
Make sure to install the Password Manager extension on your browser as well.
You may refer to this link to download the extension:
How to add Trend Micro Password Manager on Windows browser | Trend Micro Help Center
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detect web threat error
Hi @adgx3,
Can you send us a screenshot of the error message you have encountered?