TM_FG

Planning a trip with Cathay Pacific and want to check your baggage allowance? You’re not alone as it’s one of the most searched travel questions online. But while searching, watch out: scammers are creating fake airline websites and customer service pages to trick travelers.

Why This Matters

Scammers know that people often search for things like "Cathay Pacific baggage policy" or "how much luggage can I bring?" They create lookalike sites that ask for personal info, payment details, or even trick you into calling fake hotlines.

How to Stay Safe While Searching Travel Info

• Always go directly to the official website: For Cathay Pacific, that’s cathaypacific.com.
• Avoid clicking on ads for baggage allowance: Scammers sometimes buy ad space on search engines.
• Don’t trust “customer service” numbers from unknown sites: These could lead to phone scams.

Bonus Tip: Watch Out for Fake Email Confirmations

Some scammers send fake booking or baggage fee emails claiming to be from Cathay Pacific. If you receive one, don’t click any links — check your official booking account instead.

Need Help Spotting a Fake Travel Site?

Sign in or create an account. to share screenshots or links you’re unsure about. Our cybersecurity experts and community members can help you stay safe while planning your trip.

If you’ve recently received a call or text from 800-925-6278, you’re not alone. Many people look up this number to check if it’s really Walmart — or something more suspicious. Here’s what you need to know.

Yes, 800-925-6278 Is Walmart’s Customer Service Number

Walmart uses this toll-free number for customer support, and in many cases, calls from it are completely legitimate. But here’s the catch — scammers can spoof official numbers to make it look like they’re calling from Walmart, even when they’re not.

How to Tell If It’s a Legit Call or a Scam

• Did you recently contact Walmart? If not, a surprise call is a red flag.
• Are they asking for personal or financial info? Walmart reps don’t usually request sensitive data over the phone.
• Does the caller pressure you? Scammers often try to create urgency — real agents won’t rush you.

What You Should Do

• Hang up and call Walmart directly from their website.
• Never share your Social Security number, banking details, or one-time codes over the phone.
• Use a trusted security app like Trend Micro to scan for scam texts or phishing links.

Scammers Are Getting Smarter — Stay One Step Ahead

Unfortunately, spoofed calls are becoming more common, even using real company numbers. That’s why staying informed is your best defense.

Join the Conversation in the Trend Micro Community

If you’ve received a suspicious call or want to ask others about their experience, sign in or create an account. to start a conversation. Our security experts and users are here to help you spot scams and stay protected.

Hi everyone,

Microsoft will end support for Windows 10 on October 14, 2025. If you're still using a PC with Windows 10, it's important to understand what this means and how it affects your device's security.

What is Windows 10 End of Life?

After October 14, 2025, Windows 10 will no longer receive security updates, bug fixes, or technical support from Microsoft. While your PC will continue to function, it will be more exposed to malware and other cyber threats.

What Should You Do Next?

• Upgrade to Windows 11 if your device meets the system requirements.
• If your PC can't upgrade, consider purchasing a new device that supports Windows 11.
• Need more time? Microsoft will offer an Extended Security Updates (ESU) program for Windows 10 users starting in 2025.

Staying on an unsupported version of Windows increases your risk of being affected by unpatched vulnerabilities. For the best protection, upgrade to a supported version of Windows as soon as possible.

Read more in our full article: End of support for Windows 10

Questions?

Drop your questions below, and your Trend Techie Buddy is here to help you out!

Join the discussion!

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Hi everyone,

Apple has rolled out iOS 18.5 and iPadOS 18.5 last May 12, 2025, bringing a series of critical security updates designed to protect users and improve device performance.

As always, Apple prioritizes customer safety and does not disclose details about security issues until a fix has been thoroughly investigated and released. This update addresses a number of vulnerabilities that could have affected user privacy, device stability, and data security.

Here are some of the key security improvements included in iOS 18.5:

• AppleJPEG: A vulnerability that could cause apps to crash or memory issues when handling malicious media files has been resolved through better input sanitization. (CVE-2025-31251)
• Baseband: A network security issue that could have allowed attackers to intercept traffic on iPhone 16e has been fixed with improved state management. (CVE-2025-31214)
• Call History: An issue where call logs from deleted apps could still appear in search results has been addressed to better protect user privacy. (CVE-2025-31225)
• Core Bluetooth: A bug that might allow apps to access sensitive user data was fixed by enhancing state management. (CVE-2025-31212)
• CoreAudio, CoreGraphics, CoreMedia: Several vulnerabilities that could lead to app crashes or data leaks when parsing certain files have been fixed with better memory and input handling. (Multiple CVEs, including CVE-2025-31208, CVE-2025-31209, CVE-2025-31233)
• FaceTime: Two separate issues were resolved—one involving microphone audio not being muted during calls, and another that could cause FaceTime to crash when handling web content. (CVE-2025-31253, CVE-2025-31210)
• FrontBoard: A fix was applied to prevent apps from being able to detect which other apps a user has installed. (CVE-2025-31207)
• iCloud Document Sharing: A serious flaw that might have allowed unauthorized sharing of iCloud folders was patched with additional entitlement checks. (CVE-2025-30448)
• Kernel: Multiple kernel-level vulnerabilities were addressed, including issues that could lead to system crashes, memory corruption, or remote attacks. These fixes improve overall system security and stability. (CVE-2025-31219, CVE-2025-31241)
• libexpat: An open-source library used by iOS had several vulnerabilities that were resolved to prevent potential app crashes or code execution. (CVE-2024-8176)
• Mail Addressing: An injection flaw that could lead to user interface spoofing when processing emails was addressed with improved input validation. (CVE-2025-24225)
• mDNSResponder: A potential privilege escalation issue was fixed with better integrity checks. (CVE-2025-31222)

These updates are now available for iPhone XS and later, as well as supported iPad models. Apple recommends installing iOS 18.5 and iPadOS 18.5 as soon as possible to ensure your devices stay protected.

For more details, visit the About the security content of iOS 18.5 and iPadOS 18.5 page.

Questions?

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Hi everyone,

Trend Micro Rescue Disk has been officially discontinued as of April 25, 2025. The tool is no longer available for download, and existing versions will no longer receive updates.

Recommended Alternatives

• Trend Micro Security: Full-featured protection for PC, Mac, and mobile devices.
• Trend Micro HouseCall: Free on-demand malware scanner for Windows systems.

We recommend transitioning to one of the above solutions to continue protecting your devices.

Questions?

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Join the discussion!

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Hi everyone,

Trend Micro Mobile Security has released a hotfix build 17.1.0.5533 to address an issue from the previous version and deliver backend enhancements for improved performance and compatibility.

Release Details

• Release Date: April 28, 2025
• Build Versions: 17.1.0.5533



What’s New In This Release?

Bug Fixes

• Avoid Detection as a Mock GPS App: This update includes enhancements to ensure better compatibility with apps that use location services. These changes reduce the risk of the app being incorrectly flagged and help ensure a smoother experience across various Android environments.



Questions?

Drop your questions below, and your Trend Techie Buddy is here to help you out!




Join the discussion!

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Hey Scam Check users,

We’ve just rolled out another update to Trend Micro Scam Check for Mobile, bringing you a smoother experience with a few helpful additions and some important fixes under the hood.

Release Details

• Release Date: April 21, 2025
• Build Versions:
• Google Play: 2.0.2046
• App Store: 2.0.1901

What’s New

• Helpful Feature Reminders: The app now sends notifications to guide you in setting up features we think you’ll benefit from, just a little nudge to keep your protection in top shape.
• Improved Welcome Page: We’ve refreshed the welcome screen after installation to make it easier for you to activate your subscription and get started quickly.

Bug Fixes & Improvements

Android

• Fixed an issue where Web Guard would block a page incorrectly when encountering a URL error state.
• Resolved a crash issue reported via Firebase.

iOS

• Fixed a crash issue caused by timing problems, based on Firebase reports.

Questions?

Drop your questions below, and your Trend Techie Buddy is here to help you out!

Join the discussion!

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Hi everyone,

We want to let you know that Trend Micro Antivirus for Mac version 11.5 will officially reach its End of Life (EOL) on April 23, 2025. This includes:

• Trend Micro Antivirus
• Trend Micro Antivirus for Best Buy

What does EOL mean?

After this date, version 11.5 will no longer be sold, distributed, or supported. The program is considered outdated and will not receive updates or technical support moving forward.

If you're still using version 11.5, you'll see a message like this:

“Sorry, you installed an outdated version”

No worries though! If you have an active subscription, you can upgrade to the latest version at no extra cost. We highly recommend updating to continue receiving the latest features, protection, and performance improvements.

For more information and instructions on how to upgrade, please visit this article:
https://helpcenter.trendmicro.com/en-us/article/tmka-19432

Need More Help?

feel free to share any questions below!

Hey everyone,

If you’ve run into installation error 1603, 3002, 0xe0220019 while trying to install Trend Micro Security for Windows, here are some information that might help you.

Why This Happens

In many cases, these errors occur because the Windows version installed on your device is a Preview Build. Please note that Trend Micro only supports official, publicly released versions of Windows. If your build is not listed in our supported versions, there’s a high chance it’s a preview or insider build.

You can check our supported Windows versions here: Windows 11 release information

If your OS is indeed a preview build, we recommend installing an official release of Windows before attempting to reinstall Trend Micro.

Other Possible Causes

If you're using an official Windows build but still seeing these errors, it might be due to one of the following:

• An important component required for the installation couldn’t be set up properly
• You're using an outdated version of the installer

In these cases, please follow the step-by-step guide in our Help Center to resolve the issue:

1603, 3002, 0xe0220019 Install Error Code on Trend Micro for Windows

Need More Help?

feel free to share any questions or insights below!

Hey everyone,

We’ve been made aware of an issue where some users are not receiving the password retrieval email after clicking “Retrieve your password by email” in Trend Micro Security for Windows.

What’s Happening?

This appears to be a temporary issue affecting the email delivery for password recovery. Our team is actively investigating.

Temporary Workaround

If you're locked out and need to access your program settings, you can reinstall Trend Micro Security to reset the password setup.

You’ll need to uninstall the program using the Diagnostic Toolkit, then reinstall and create a new password during setup.

Full instructions here: Fix Unable to Receive Email to Retrieve Trend Micro Program Password

Let Us Know

If you're experiencing this too, feel free to reply to this thread. We’ll keep you posted once a fix is released.