woodsro0

@claudiubotezatu​ 

Thank you for your help, I done this, but the icon never circled and it never checked for updates. im not sure what else i can do at this point...

@tm_chard​ 

Yes, I left my computer on for 5 days, and during those 5 days it never automatically downloaded any updates at all, and Windows Security Center reported it being out of date. As soon as I went to the "About software page" it downloaded a TON of updates to Anti spam, Digital signatures, pattern files, etc. Its been like this since i bought the program a few months back, it just won't auto update. My connection is not metered, its a 1TB Comcast connection, computer doesn't sleep just monitor turns off when idle, not sure why it won't update on its own and i always have to manually do it..

@claudiubotezatu​ 

Thank you, I went ahead and modified my values to match yours. On mine, the interval key was set to 108000 so not sure why that was, maybe that was the issue?

@tm_karl​ 

Version before update is 17.8.1192

Version after update is 17.8.1192

I have done that, I checked in Windows and the connection isn't metered and doesn't have a data limit on it. What else do you think would cause this?

Hi,

My Trend Micro product does not update automatically. I have tried uninstalling it, reinstalling it, it simply will not automatically update. I left my computer on for 5 days with a stable broadband Comcast connection, and no open programs and it is happy to sit with updates 5 days old and trigger Windows Security Center that its out of date. I have to manually update the program to get updates. 

Is there anyway to make this program update automatically? At this point id settle for a script I can schedule to run the update task periodically. Im at my wits end with this, and i really like the program, but if it never updates on its own i don't know what to do. 

Im running the latest version of Windows 11, all updates and Trend Micro is the only security program, on the computer, Defender is disabled. Any help i could get would be appreciated. Thank you!