BarePaddington

Hi there,

1. I have tried it on Edge just for this case, and it hasn't happened yet.

2. Version 149.0.7827.115 (Official Build) (64-bit) - but it just updated while I checked it, and it is now .201. I doubt that will change anything. I generally stay up to date.

3. This question troubles me. ID Protection is NOT installed on my device, it's a web app. I have Trend Micro Maximum Security, but I'm running ID Protection online.

Thank you for the update. Please can you move this item to the new 'ID Protection' forum.

Hi there, In Chrome, when I access the Vault via the web page it asks for my password which is fine. However, sometimes it works, and other times it thinks about it and then returns to the same screen and asks for the password again. On the second time, it works. I'm just letting you know. It's not severely limiting but just annoying.

Please can you move this item to the new 'ID Protection' forum.

Password Manager worked on Firefox. You released this product and withdrew Password Manager so that we no longer have a product that works with Firefox. This is crazy customer relations management! Your reply above tells me nothing I didn't already know. What I want to know is: When will the Firefox add-on be released?

It would take seconds to add a new forum for ID Protection. Can you raise it again and get that happening?

Is there any news yet? I really can't believe you have just left users of one of the top 5 browsers without protection like this.

Can you create a new forum for the ID Protection product?

I see 'Password Manager' still has a forum, and that's been discontinued.

When will we see the Firefox add-on for Trend Micro ID Protection?