Chrome login bug

Hi there, In Chrome, when I access the Vault via the web page it asks for my password which is fine. However, sometimes it works, and other times it thinks about it and then returns to the same screen and asks for the password again. On the second time, it works. I'm just letting you know. It's not severely limiting but just annoying.

Hi,

Thank you for reaching out and bringing this to our attention. We understand how intermittent issues like this can be frustrating, even when they are not critically impacting your experience, and we appreciate you taking the time to report it.

In order for our team to investigate this further, we kindly ask that you provide the following information:

1. Does this issue occur exclusively on Google Chrome, or have you also encountered it when accessing the Vault via Microsoft Edge?
2. What is the current version of Google Chrome you are using? (Navigate to Chrome Menu > Help > About Google Chrome to check)
3. What version of Trend Micro ID Protection is currently installed on your device? (This information can be found within the application's Settings or About section)

Your responses will allow us to better identify the root cause and work toward a resolution.

Thank you for your cooperation and continued support.