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Posted Wed, 11 Jun 2025 00:56:58 GMT by popkorn

hello

I’m having trouble getting back into my Instagram account. I forgot my password and now I’m stuck. I tried the usual steps to reset Instagram password, but the email link took forever to show up, and when it finally did, it didn’t open properly on my phone.

Is there a more reliable way to reset an Instagram password that actually works? I’ve seen different instructions online and I’m not sure which one is the latest. Also once I’m back in, I definitely want to change my Instagram password to something stronger. Just not sure where to find that option in the app.

Posted Wed, 11 Jun 2025 07:24:30 GMT by Rusty Carlo TM_Rusty
Hi,
 

Here's the best way to guide them to reset their Instagram password:

Option 1: Through the Instagram App (Most Common)

  1. Open the Instagram App: Launch the Instagram app on their smartphone or tablet.  
  2. Go to the Login Screen: If they're already logged in, they'll need to log out first to reach the login screen.
  3. Tap "Forgot password?" or "Get help signing in": This option is usually located below the login fields.
  4. Enter Account Information: They will be prompted to enter their:
    • Username
    • Email address associated with the account
    • Phone number associated with the account
  5. Choose a Reset Method: Instagram will then offer to send a login link or a security code to their registered email or phone number. They should choose the method they have access to.  
  6. Check Email/SMS: They need to check their email inbox (including spam/junk folders) or their phone's SMS messages for a message from Instagram.  
  7. Click the Reset Link or Enter Code:
    • If they received a link: They should click on the "Reset your password" button or link in the email. This will take them to a page where they can create a new password.  
    • If they received a code: They should enter the code into the Instagram app when prompted.
  8. Create a New Password: They will then be asked to enter and confirm a new, strong password.  
  9. Confirm and Log In: Once they've set a new password, they can log in to their Instagram account.

Option 2: Through a Web Browser (Desktop or Mobile)

  1. Go to the Instagram Website: Visit instagram.com in their preferred web browser.
  2. Click "Forgot password?": This link is typically found on the login page.  
  3. Enter Account Information: Similar to the app, they'll need to enter their username, email address, or phone number.  
  4. Click "Send Login Link": Instagram will send a password reset link to their registered email or phone.  
  5. Check Email: They should open the email from Instagram and click the "Reset your password" link.  
  6. Create New Password: They'll be redirected to a page where they can enter and confirm their new password.  
  7. Log In: They can then log in with their new password.

    If you can't still reset your Instagram password using the instruction above, please contact Instagram support.

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