Webguard VPN causes WiFi to drop out on my Apple iPad Mini 7 (iOS 18.3).

Posted Tue, 01 Apr 2025 08:59:28 GMT by

When Mobile Security Webguard VPN is on my WiFi drops out and in and out and so on. WiFi is fine when VPN is off. Why?

Posted Sat, 05 Apr 2025 13:18:53 GMT by John Vincent tm_vincent

Hi,

Trend Micro Mobile Security includes VPN protection with web guard, using a local analyzer to filter all network traffic when the Trend Micro VPN is active. You’ll see a VPN icon in your status bar when Web Guard is enabled. Are you using another VPN app on your device? If so, it may be causing your internet connection to keep turning off and on as your device tries to switch between two different VPNs.

Posted Sun, 13 Apr 2025 01:51:25 GMT by

<p>John Vincent, sorry for the delay replying. As far as I can tell, no other active VPN. I have Trend WIFi Protection app but not active. If I turn off Webguard, then the VPN in iPhone Settings says “off”. I have Telstra NBN broadband and noSIM in my iPad. If I turn on Webguard VPN, I see the VPN and Wifi icons toggle off and on.</p>