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cannot download arm build for trend internet security
Hi @charlie_ ,
I wanted to let you know that the only Trend Micro program compatible with ARM devices is Maximum Security. As your current subscription is Internet Security, it won't be compatible with ARM devices.
Thank you!
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i have paid my subscription and you have cut me off why
Hi @peterd,
Welcome to Trend Micro Home Users Community!
We’ve reviewed your account and confirmed your order. We extended the expiration date for one of your subscriptions to July 2, 2025. Please verify this update in your Trend Micro Account.
Thank you!
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unsubscribe and delete all
Hi,
Our team is dedicated to offering optimal support for our home users by providing links and steps that address their inquiries effectively.
Thank you.
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envoi numéro de licence périmée pour enseignant
Salut @ChristopheM
C'est bon à savoir. Si vous avez besoin d'autre chose, n'hésitez pas à laisser votre message ici.Merci!
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data tab not visible. cant export passwords
Hi @brieq,
Welcome to Trend Micro Home Users Community!
Please try to follow the link below to export Passwords in Password Manager.
How to export passwords from Password Manager | Trend Micro Help Center
Please take not that you need to do it on the Trend Micro Password Manager icon on your browser.
Thank you!
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firewall
Hi @teenmura
Welcome to Trend Micro Home Users Community!
We would like to ask few questions regarding the issue.
1. How did you turn off the Trend Micro program? Please refer to this link to properly disable Trend Micro and isolate the issue: How to turn OFF Trend Micro Security on Windows | Trend Micro Help Center
2. Do you have another Antivirus program installed on your device?
3. Is the issue only occurring on your windows computer?
Thank you!
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cove security app
Please provide the following information above once you have time. We will be waiting for your response so we can help you further.
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cove security app
We apologize for the inconvenience you have experienced with our product.
In order to enhance our understanding and effectively address your issue, could you please provide the following details:
Trend Micro product:
Trend Micro version:
Error message (if any):
Complete Description of the issue:
You can also contact us through the link below:
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how do i report a dangerous link that trend micro did not detect
We appreciate your feedback and recommendation. We encourage you to continue on posting or commenting your suggestions on this channel in order to help other users and to improve our product.
Thank you!
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unable to install trend micro app on the phone
Hi @vojanik
Based on specifications of Nokia C21 Plus, the Operating System of this device is Android 11 (Go Edition). With that being said, Trend Micro Mobile Security cannot be installed on this device since Android Go is not supported by the app.