This is the same guy who advertised on TM forum and continue to do so.

Let's see which tm_xxx will jump with a polite answer " Thank you for being a valuable .bla bla.bla"

TM moderators, wake up!!!!!

@tm_joyce​ 

This is a typical boilerplate answer!

"We acknowledge your feedback...."

" Thank you for sharing your thoughts.."

"everyone involved..."

Maybe you do not know the meaning of "boilerplate answer" :

here:

https://en.wikipedia.org/wiki/Boilerplate_text#:~:text=A%20boilerplate%20statement%20or%20response,as%20%22Thank%20you%20for%20holding.

And this would be a normal "trend security expert" answer:

"Hi @claudiubotezatu​,

Thank you for bringing to our attention this; after further investigation we decided to ban user judywatsonn, for violating our forum policies.

Thank you again for your vigilance!

Have a nice day!"

.

@tm_jas​ 

For some reason, I have the feeling you did not understand my post.

Most of the answers provided by any tm_XXXX are typical boiler-plate answers without substance.

judywatsonn posted over 15 pure advertising posts for over 1 year, with no connection to Trend Micro and over 15 tm_xxxx politely answered "Thank you for bla bla bla..."

I, an outsider, can see the pattern but not any tm_xxxx "expert"

I participate in many forums... from all of them I have to say this one is the most pathetic one.

No hard feelings!

@judywatsonn,

Stop using the forum for advertising various products; each of your posts have a hyperlink to a group of products; and TM employees , in their naiveté , will jump and provide an answer....

That's why I said is a bad idea to have various TM in charge of forum answers...

Sometime they have no clue what they are answering .

 "I wanted to inquire if Trend Micro Antivirus offers specific optimizations or compatibility settings tailored for Intel Core i7 laptops."

No, TM is not "processor specific"

"Here is an article that you can check in protecting folders. 
Safeguard Your Files with Trend Micro Folder Shield on Windows | Trend Micro Help Center"

This has nothing to do with the OP question.....

"We will provide an update if it will be available in the future."

Why didn't TM provide an update that the beta testing is close to the existing members???

@grisu70 

you will never hear anything back....

 "it's crucial to choose a monitor that not only offers crisp visuals but also ensures the safety of our systems "

You have no clue what are you talking about......a monitor is just that, a monitor.

Hello tm_prima,

Can you share with us the result of "team investigation" concerning this:

"Hi @claudiubotezatu​, 

We are looking into why it was designated as an Accepted Solution, even though the issue has not been resolved. This investigation is prompted by the option available to customers to mark it as Accepted. For now, we are reviewing this activity with the assigned team that could check the history or in the backend. 

Thank you!"