Posted Sat, 02 Sep 2023 18:41:16 GMT by joewilliamsca

Im assuming the current version of Trend Micro Antivirus isn't officially supported with the latest beta of macOS Sonoma?   Has anyone been able to get it to work.  Ive tried a fresh install a couple times,  but every time I get a message that I need to update to the lastest version of Antivirus.

Posted Sat, 02 Sep 2023 18:41:16 GMT by joewilliamsca

Im assuming the current version of Trend Micro Antivirus isn't officially supported with the latest beta of macOS Sonoma?   Has anyone been able to get it to work.  Ive tried a fresh install a couple times,  but every time I get a message that I need to update to the lastest version of Antivirus.

Posted Sat, 02 Sep 2023 20:28:19 GMT by tm_prima

Hi @joewilliamsca 

Welcome to Trend Micro Home Users Community!

Thank you for verifying it with us. Trend Micro will release a new version that will be compatible with the latest Mac OS, Sonoma. We are also preparing and conducting different compatibility test with Sonoma while this is still in beta testing, and once it is fully available, we will release the updated version that supports the Sonoma OS.

Hope this helps.

Posted Sat, 16 Sep 2023 05:12:32 GMT by ebenezerpuplampu

@tm_prima,

When will the new version of TrendMicro compatible with iOS Sonoma be released? Can you share the date?

Posted Sat, 16 Sep 2023 05:40:02 GMT by tm_prima

@ebenezerpuplampu Since Mac OS Sonoma is not yet officially released and the beta version is made available for testing only, there is no compatibility as of now, but Trend Micro is ready and waiting once the official version of this Operating System is released in the market.

Thank you for your understanding!

Posted Mon, 25 Sep 2023 10:11:12 GMT by dannyleeuk

Are we any closer to the release date please? Sonoma is launched but yet still no release? 

Posted Mon, 25 Sep 2023 12:18:20 GMT by John Carlo Sibayan

Hi @dannyleeuk

Welcome to the Trend Micro Users Community!

As of the moment, there is no certain release date for our Trend Micro Antivirus for Mac for Sonoma. 

Rest assured that we will post an update as soon as possible. 

Thank you for understanding!

Posted Tue, 26 Sep 2023 17:29:51 GMT by stevo_lux

You're late! At the moment my computer isn't protected, coz the app doesn't work properly*  and it even told** me to install an even older version of the anti virus ?!?

(* added / **edited)

Posted Tue, 26 Sep 2023 17:40:04 GMT by dannyleeuk

Agree with stevo_lux....this isn't good, Sonoma Beta has been out for ages now, and I've seen previous posts saying that it would be ready when it was officially released. 

A definitive time would be useful otherwise I'll have no choice but to find an alternative vendor..the whole point of buying trend was to keep my machine secure, not wide open because the months of development opportunity have missed the launch date of Sonoma.

Posted Tue, 26 Sep 2023 17:47:05 GMT by stevo_lux

@dannyleeuk​ I'm checking out different vendors too ;-) 

Posted Tue, 26 Sep 2023 20:17:45 GMT by tm_klariz

@dannyleeuk @stevo_lux,

We sincerely apologize for any inconvenience this compatibility issue may have caused you. Mac OS Sonoma introduced several significant changes, which require us to make extensive adjustments to ensure our application runs smoothly. Our development team is actively working on this. 

I'm afraid we don't have an exact date for the release yet. Rest assured, we'll keep you posted as soon as the compatible version becomes available.

We appreciate your patience as we work to provide a seamless experience. We value your feedback and we're committed to ensuring that you have a positive experience with our application.

Posted Tue, 26 Sep 2023 20:47:48 GMT by joewilliamsca

So I have version 11.5.1724 working on Sonoma.  From what I see in the about box, it was updated on September 25

Posted Wed, 27 Sep 2023 00:35:34 GMT by tm_chard

@dannyleeuk @stevo_lux,

The current 11.5 version should already be compatible with Sonoma. Kindly check if you're already using the most updated build.

A new version of the program is also under development and will be release around late October or Early November.

Hope this helps!

Posted Wed, 27 Sep 2023 01:15:58 GMT by katrin_tica

Hi Everyone!

Sharing this: macOS Sonoma and Trend Micro App Compatibility

Have a good one!

Posted Wed, 27 Sep 2023 09:18:15 GMT by dannyleeuk

@tm_klariz​ 

I appreciate the response, however it's not just Sonoma, it's been at least the last three major MacOS version releases where Trend have missed the launch dates and waited weeks if not months for the version to be released. I'd hope that over the years TM would have learnt, sadly not the case 😔

Posted Wed, 27 Sep 2023 16:36:34 GMT by tm_klariz

@dannyleeuk​,

I understand your frustration and we do apologize if we fell short of your expectations.

We would like you to know that we value your feedback. However, it is essential to remember that software development can be a complex and challenging process. Operating systems like macOS often introduce significant changes with each new version, and security software providers must thoroughly test and adapt their products to ensure compatibility and effectiveness.

Rest assured, we are committed in improving our service to the best of our abilities.

Posted Sun, 22 Oct 2023 18:45:26 GMT by patricefanlo

Bonjour,

Votre antivirus ne fonctionne toujours pas avec Sonoma

Cordialement

Posted Sun, 22 Oct 2023 23:00:09 GMT by stevo_lux

@patricefanlo​ j’avais quelques problèmes avec l‘installation de l‘antivirus sous sonoma.

Mais j‘avais aussi un autre soucis sous Sonoma pour lequel j’ai appelé le support Apple: curieusement le gars à l’autre bout du téléphone m’a recommandé un autre AV qu’on pouvait téléchargé gratuitement dans l’app store.

Ta daaaa…..c’est un AV de chez Trend Micro: Antivirus One!

très bien intégré dans macOS, gratuit…..et l’abonnement pour la version pro est moins cher aussi.

Je suis très satisfait de mon choix!

Posted Sun, 22 Oct 2023 23:04:44 GMT by stevo_lux

Hi guys,

were you aware that Trend Micro has an Anti virus in the App store?!

- Antivirus One

Some guy at Apple support recommended it to me. It’s very good implemented into macOS and does a fine job.

I’m very satisfied with it.

Posted Mon, 23 Oct 2023 00:05:55 GMT by Christian Paul De Silva

Thank you for sharing this information @stevo_lux

Trend Micro offers wide range of products depending on your usage. For more information about these products including Trend Micro Antivirus One for Mac, you may visit the link below:

Antivirus One|Free Virus Scan for macOS-Best Malware Protection (trendmicro.com)

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