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Posted Sun, 07 Apr 2024 04:28:33 GMT by gwallac

How do I remove Trend Micro?

Posted Sun, 07 Apr 2024 07:10:37 GMT by Allen Malapit (TS-PH)

Hi @gwallac,

To uninstall Trend Micro, you can refer to the links below:

For Windows: How to uninstall Trend Micro Security on Windows

For Mac: How to uninstall Trend Micro Antivirus on Mac
For Android: How to uninstall Trend Micro Mobile Security for Android
For iOS: How to uninstall Mobile Security app on iPhone or iPad

Hope this helps!

Posted Wed, 24 Apr 2024 14:16:24 GMT by debylan2010

Nothing.So sick & tired of all this crap. Is it real or fake. I swear soon I'll be using all my tech for the absolute necessity. Everyday I login, it's something else. Now I can't get to T M Community page from my emails. Says there's an error in the address? WTH 🤦‍♀️

Posted Wed, 24 Apr 2024 14:46:25 GMT by tm_helen

Hi @debylan2010 

We regret to learn about your frustrations. We're here to assist you. 

Please check this link.

‎Get Started! | Trend Micro Home Users Community

Posted Tue, 30 Apr 2024 14:11:53 GMT by SinekhayaBrian

@gwallac​ iyekhe angkiphi bekhi qesha

Posted Tue, 30 Apr 2024 19:16:13 GMT by tm_helen

Molo @SinekhayaBrian, 

Imibuliso kwi-Trend Micro Community, kwaye siyalibulela igalelo lakho.

Posted Wed, 01 May 2024 03:08:57 GMT by frankweir85

How do I get a refund

Posted Wed, 01 May 2024 03:10:48 GMT by frankweir85

I ve been waiting for a refund on my renewal .Waiting for over 6 weeks now after countless emails from micro trend. Also no contact numbers. Only AI faceless people. Anyone got any ideas?

Posted Wed, 01 May 2024 15:00:27 GMT by tm_helen

Hi @frankweir85,

This poll has already ended. If you need support, there are various channels available, including our portal at https://helpcenter.trendmicro.com. Additionally, you can utilize the Trend Companion pop-up for assistance.

Posted Sat, 18 May 2024 00:00:48 GMT by kamifathi08

IP namber..

Posted Sat, 18 May 2024 13:23:27 GMT by tm_joyce

Hi @kamifathi08,

Welcome to Trend Micro Home Users Community!

We would love to help but could you provide more information about your concern? ​ 

Looking forward to your response. 

Posted Mon, 20 May 2024 11:03:02 GMT by steveegg2002

@frankweir85​ I feel your pain, I have just given up.

Posted Tue, 21 May 2024 21:14:50 GMT by tm_vince

Hi @frankweir85 and @steveegg2002 ,

Please let us know if you have further help needed regarding your refund cases. 

Posted Sat, 15 Jun 2024 22:40:55 GMT by claredinatale

Why does Trend keep sending me emails saying my subscription has expired. I have sent several 'proof of purchase' replies..to no avail.They keep sending them.

Posted Sun, 16 Jun 2024 04:48:02 GMT by tm_Waj

Hi @claredinatale 

Welcome to Trend Micro Home Users Community!

Upon checking here on our end, your subscription was already renewed and will expire on Aug 18, 2026.

We sent a separate email to further assist you with your concern. 


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