in your opinion what areas do you think ai should prioritize for future development

How do I remove Trend Micro?

Hi @gwallac,

To uninstall Trend Micro, you can refer to the links below:

For Windows: How to uninstall Trend Micro Security on Windows

For Mac: How to uninstall Trend Micro Antivirus on Mac
For Android: How to uninstall Trend Micro Mobile Security for Android
For iOS: How to uninstall Mobile Security app on iPhone or iPad

Hope this helps!

Nothing.So sick & tired of all this crap. Is it real or fake. I swear soon I'll be using all my tech for the absolute necessity. Everyday I login, it's something else. Now I can't get to T M Community page from my emails. Says there's an error in the address? WTH 🤦‍♀️

Hi @debylan2010 

We regret to learn about your frustrations. We're here to assist you. 

Please check this link.

‎Get Started! | Trend Micro Home Users Community

@gwallac​ iyekhe angkiphi bekhi qesha

Molo @SinekhayaBrian, 

Imibuliso kwi-Trend Micro Community, kwaye siyalibulela igalelo lakho.

How do I get a refund

I ve been waiting for a refund on my renewal .Waiting for over 6 weeks now after countless emails from micro trend. Also no contact numbers. Only AI faceless people. Anyone got any ideas?

Hi @frankweir85,

This poll has already ended. If you need support, there are various channels available, including our portal at https://helpcenter.trendmicro.com. Additionally, you can utilize the Trend Companion pop-up for assistance.

IP namber..

Hi @kamifathi08,

Welcome to Trend Micro Home Users Community!

We would love to help but could you provide more information about your concern? ​ 

Looking forward to your response. 

@frankweir85​ I feel your pain, I have just given up.

Hi @frankweir85 and @steveegg2002 ,

Please let us know if you have further help needed regarding your refund cases. 

Why does Trend keep sending me emails saying my subscription has expired. I have sent several 'proof of purchase' replies..to no avail.They keep sending them.

Hi @claredinatale 

Welcome to Trend Micro Home Users Community!

Upon checking here on our end, your subscription was already renewed and will expire on Aug 18, 2026.

We sent a separate email to further assist you with your concern.