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under investigation internet access issue using mobile data when mobile security for ios web guard is enabled
Hi @cynconrad @spatten82 @reggiesimmons ,
Thank you for following the instructions and providing the needed information. It's unfortunate the issue persists. Your input will help us figure out the problem and find a solution. We will surely provide an update once the issue was sorted out.
Thanks for your help!
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
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trend micro maximum security is slowing some of my applicationsprograms on my pc started with recent windows 11 update few weeks ago
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my scansnap ix 1600 is being blocked by trend micro
Hi @infovsr,
Welcome to Trend Micro Home Users Community.
Thank you for taking your time to dive into this topic, and we really understand your decision. We do hope that you are always safe on your online journey!
Keep safe!
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pay guard options in privacy grayed out
Hi @billbateyiii,
After investigating, here's an update from our developers: You can still install and use the Trend Micro Toolbar in the Brave browser even though it wasn't originally included in our supported browsers. However, while some features might function correctly, we can't guarantee that all features will work seamlessly because we haven't extensively tested the Toolbar with Brave. To utilize the Pay Guard feature, ensure that your default browser settings are set to one of our supported browsers.
Best Regards. -
how to unsubscribe from trend micro home user community
Hi @trbach and @woodies199_2e1dcf ,
Our designated team is already fixing the issue on the backend, and an investigation is still ongoing to determine what caused this issue. As a workaround, you can follow the following steps to unsubscribe:
Unsubscribing from Community Profile
- Go to the Trend Micro Community homepage.
- Click your profile photo, and choose Profile Settings from the dropdown menu.
- Click the Notifications & Preferences tab.
- Turn off email notifications using the toggle switch. Click the Save Notification Preferences button after making changes.
Unsubscribing to Community Topics
- Go to the Trend Micro Community homepage.
- Scroll down to Pick a Topic and click View all topics.
- Choose the topic you want to unfollow.
- Click the Unfollow button.
Thank you for your understanding! Please let us know how it goes!
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my scansnap ix 1600 is being blocked by trend micro
Hi @infovsr,
Welcome to Trend Micro Home Users Community.
Thank you for taking your time to dive into this topic, and we really understand your decision. We do hope that you are always safe on your online journey!
Keep safe!
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performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @telboy911,
This is appreciated! Thank you and we do hope that you were able to update your software too!
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performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @whitejv,
We appreciate your interests to make sure that your software is in the latest update. From the instructions and screenshot of @chrisathomsen we positively sure that you were able to update your software.Hi @chrisathomsen,
We want to express our sincere gratitude for your assistance. Your support made a significant difference. Keep it up! -
performance issues programs slowing down or becoming unresponsive when trend micro security is enabled
Hi @efa11547
We understand your frustration and apologize for any inconvenience caused by the issue that arise from the previous update of the software. We strive to deliver the highest quality products and services to our valued customers like you. Rest assured, we are actively working to address this issue and improve our testing processes to meet your expectations. Your input helps us improve, and we appreciate your continued support