MacOS 15 Sequoia · Community Portal

Posted Tue, 17 Sep 2024 00:24:58 GMT by VqWnPrZn2J

After updating to MacOS 15 Sequoia and going through the steps to download and update TrendMicro Antivirus, the updater within the TrendMicro application no longer works and causes the TrendMicro app to crash. Is TrendMicro Antivirus compatible with MacOS 15 Sequoia? If so, any idea how to resolve this issue? I have already tried uninstalling TrendMicro using the installer and reinstalling.

Posted Tue, 17 Sep 2024 08:28:29 GMT by

I have exactly the same problem My Mac updater to Sequoia 15.0 and now Trend won't work. I updater everything and it just crashes

Posted Tue, 17 Sep 2024 11:59:07 GMT by

I have the same problem, after upgrading to macOS 15, upgraded trend micro and update crashes every time.

Posted Tue, 17 Sep 2024 13:05:32 GMT by Richard Robledo

Hi,

The MacOS 15 should be already compatible with the latest version of Trend Micro Antivirus for Mac.
Can you please install the latest version and check if the issue will still occur.

You can download the latest version here

Thank you

Posted Tue, 17 Sep 2024 13:15:55 GMT by

With this version of trend micro is problem.

Posted Tue, 17 Sep 2024 13:42:08 GMT by VqWnPrZn2J

Yes, after downloading a fresh version of TrendMicro, it forces you to download another update immediately--version 11.8.1242. Once this version is installed, the updater function inside the app does not work and causes the entire application to crash. It crashes whether running "Update Now" from the menu bar or from within the TrendMicro Antivirus GUI.

Posted Tue, 17 Sep 2024 17:52:44 GMT by

After installation of the newest version, Trend Micro still tells me to install new version. Please make it work.

Posted Tue, 17 Sep 2024 19:32:13 GMT by MovieMensch

I am also running the latest version (11.8.1242), but after installing MacOS Sequoia, Trend Micro will suddenly crash whenever I click the "Update Now…" button. I tried uninstalling and reinstalling the program but the same issue occurs. I hope the Trend Micro team will be able to fix it soon.

Posted Wed, 18 Sep 2024 01:21:37 GMT by

It would be so good if Trend could just confirm that they are aware of this problem

Posted Wed, 18 Sep 2024 12:25:37 GMT by Rochelle Mae tm_rochelle

Hi,

Please check your current version of Trend Micro Antivirus for Mac; if it's version 11.5 and below, upgrade to the latest version using this installer: Antivirus for Mac 11.8.1283

If the version is already under the version 11.8, please refrain in manually updating for now. Rest assured that features will work normally on macOS 15.

Thank you for understanding.

Posted Wed, 18 Sep 2024 14:34:45 GMT by

11.8.1283 works, thx