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Hi @pmanmobile Thank you for bringing this to our attention. We're aware of the issue with the latest update causing connectivity problems, especially when using mobile data. Our team is actively investigating the matter, and we appreciate your patience. We'll provide updates as soon as we have more information.For more for information you can check this announcement.Have a great dayTrend Micro Community
Mine is exactly the same and driving me crazy. I need it fixed
Absolutely, I've been requesting assistance from both Apple and Telstra since the issue started last week and have only just learnt it's isolated to Trend Micro users
Hi @star_sista02 @alysonhughes,
We apologize for any inconvenience this may have caused you. Please be advised that our team has rolled out the newest version of Mobile Security. Kindly update your app to version 11.2.1071. To update your Trend Micro Mobile Security, please proceed with the following steps:
Hope this helps!
Latest update has fixed this issue!!!
Thanks to Trend Micro!!🤘🤘
Reset iPhone after this update as there might be an issue connecting to local wifi after update.
Thank you @pmanmobile for letting us know that the issue has been resolved. Feel free to reach us if you have concerns, we'll be here to help.
Have a great day.
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