tm_chard

Hi @bennetap 

At the moment Trend Micro only detects saved password on our supported browsers which are Chrome, Edge and Firefox but nothing more specific.

If you're getting the notification, it's normally on your default browser but I would suggest checking the other supported browsers if you used them.

@woodsro0 

The version 17.8.1192 that your Trend Micro has is the latest component version.

Can you clarify again why you mentioned that the Trend Micro program is not automatically updating, did you get a notification that the program is out of date?

Hi @aimeepaige18 

Thank you for the information.

Can you also provide the Trend Micro Mobile Security version.

How to check if Trend Micro is in its latest version on iOS | Trend Micro Help Center

Hi @wjsolomon01 

Can you try the steps on How to activate Mobile Security for Android | Trend Micro Help Center to try and activate Trend Micro Mobile Security using your Trend Micro account.

If you are still encountering the issue, please help attached a screen shot of the error message you are getting.

Thank you!

@claudiubotezatu,

I also tried to replicate the issue on my machine using the same time and date settings you gave but the last update time matches the time of the computer. I also tried changing the time zone and the last update information still matches the computer time.

I remember before on another post, you mentioned some changes you made on the registry, are these changes still in effect?

Hi @Anime_007,

To better assist you further about your concern, do you mind providing us with the following information.

Mobile Security version:

Pattern version:

Thank you!

@blb8351,

We're glad to hear that the issue has been resolved.

@fraser,

Thank you for the update about the case and we apologize for the inconvenience this has caused you.

We are glad to hear that the issue at least has been resolved.

@claudiubotezatu 

Thank you for your comment but it is somewhat still related since they are suggesting alternative to the original post which was "how can I protect other folders than c:" 

@Anime_007,

The Edit/Save function on the Password Manager mobile app is available on the preset categories (Bank Account, Credit Cards, etc...) besides the Other Notes category which as you stated automatically saves any changes.