Hi,
We're sorry to hear that you're still having issues with your Trend Micro program. As mentioned on this thread, the issue is already under investigation and our team is actively working on a fix. We are committed to resolving it as quickly as possible.
We understand how important this is for you, and we appreciate your patience during this time. As soon as the fix becomes available, we will inform you immediately.
Thank you for your understanding and support. If you have any questions or need further assistance, please don’t hesitate to reach out to
Trend Micro Consumer Support.