Hi @brownies01,
Please follow the steps below on how you can activate your Trend Micro Mobile Security:
If you are activating for the first time
- Go to Activation Portal.
- Click the Get Started button.
- Create a Trend Micro Account using your email address or phone number.
- Provide a secure password, then click Next.
- Type your First and Last Name to complete your profile, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- On your iPhone or iPad, open the Mobile Security app.
- Select Settings, then sign in with the Trend Micro account you created.
If you have a new activation key
- Go to the Activation Portal.
- Below the Get Started button, click Or sign in to your Trend Micro Account link.
- Sign in with your email address or phone number, then click Next.
- Type your secure password, then click Next.
- Enter your activation code, then put a check beside I have read and agree to the Trend Micro License Agreement. Click Next to proceed.
- On your iPhone or iPad, open the Mobile Security app.
- Select Settings, then sign in with your Trend Micro account.
NOTE: If you are already signed in, sign out of the app, then sign in again to update your subscription.
Hope this helps!