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Posted Fri, 19 Jul 2024 13:13:30 GMT by ncu9296

How can I cancel my subscription??

I did cancel my auto renewal and had it set for manual renewal but it continued anyway without any sign intervention. 
I want out ! 
its typical though with auto renewal! You’re told you can cancel at any point but when you try you never can do. Can my renewal be refunded?

Posted Fri, 19 Jul 2024 17:01:05 GMT by tm_kimf

Hi @ncu9296 

 

 

Welcome to Trend Micro Home Users Community!

 

You should be able to cancel the automatic renewal of your subscription on the Trend Micro Account page.

Here is the link for the full guide on how to cancel the automatic renewal:
How to Cancel Trend Micro Auto Renew Subscription

 

Hope this helps. Let me know if you need more help.

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