My Pc is protected by Trend Micro Internet Security 17.8 (last version) my CPU is completly sucked by alructisit app which is documented as a malware but unfortunately not detected by any scan. Could you support me to remove it? 

Hello,

Welcome to Trend Micro Home Users Community!

I understand that you're experiencing high CPU usage from an app named Alructisit, which you suspect is malware but hasn’t been detected by Trend Micro Internet Security.

Here are some steps you can try to resolve this issue:

Manual Removal:

1. Check your Task Manager for any suspicious processes related to "Alructisit."
2. End the task if found, and then uninstall the application from your system.

You can also visit this How to remove a virus from your Windows computer | Trend Micro Help Center

Hope this helps!

Well it does not help it would be far too easy!
As it is a known malware you do not get rid of it so easilly !  it does comes back!
https://malwaretips.com/blogs/alructisit-service/
I would have expected that it would be detected by Trend security and removed efficiently.

Could you get in touch with the support team please? 

Best regards 

Hi,

Kindly check this page: Contact Support | Trend Micro Help Center to get in touch with our support team.

Thank you.